Return Policy – Yodaq
We value your satisfaction and want you to have a clear understanding of our returns and exchanges process.
1. Returns
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We accept returns only for defective products.
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If your item arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery.
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You must provide clear photos of the issue for our review.
2. Exchanges
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We accept exchanges for eligible items.
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Exchange requests must be made within 7 days of receiving your order.
3. Non-Returnable Items
Due to hygiene and the handmade/limited nature of certain products, we do not accept returns for:
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Change of mind
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Size/fit issues
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Color variations due to display settings
4. Process
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Contact us at Contact Us page with your order number and photos.
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Once approved, we will provide return/exchange instructions.
5. Costs
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Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.
6. Governing Law
This policy follows the laws of Belgium.
By placing an order with Yodaq, you agree to this Return Policy.