Return Policy – Yodaq
We want you to be fully satisfied with your purchase. If for any reason you are not, we offer a clear and fair return and exchange process.
1. Returns
We accept returns for both defective and non-defective products within 30 days of delivery.
Items must be unused and in their original condition.
If your item arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery and include clear photos of the issue.
2. Exchanges
We accept exchanges for eligible items within 30 days of delivery.
Exchange requests can be made for size, fit, or product replacement.
3. Non-Returnable Items
Due to hygiene and the handmade/limited nature of certain products, we do not accept returns for:
- Underwear, swimwear, or personal-use items
- Custom or personalized orders
4. Process
Contact us via our Contact Us page with your order number and reason for return.
Once approved, we will provide the correct return address and instructions.
5. Return Costs
- Defective or incorrect items: Free returns (we cover the shipping).
- Other returns: The customer is responsible for return shipping.
Return Labels:
- For defective, damaged, or incorrect items: we provide a prepaid return label at no cost.
- For other returns (such as size, preference, or change of mind): the customer is responsible for the return label and shipping costs.
6. Return Addresses
For US orders:
Printful Returns
217 Wrangler Drive
Coppell, TX 75019
United States
For Canadian orders:
Printful Returns
Unit 3, 3500 Laird Rd
Mississauga, ON L5L 5Y4
Canada
For EU orders:
Printful Returns
Lidostas parks
Marupe, LV-2167
Latvia
7. Governing Law
This policy follows the laws of Belgium.
By placing an order with Yodaq, you agree to this Return Policy.